IT Support Technician

An opportunity has arisen within a highly reputable organisation based in central Cambridge. In this role, reporting directly into the Head of IT, you will be responsible for providing varied support to end users within the business. The role is offered on a hybrid basis with two days per week allowed from home.

This employer has a fantastic track record of retaining & developing their staff with many senior roles held by candidates that joined in an entry-level capacity & is proud of the exeptional tenure many of the staff hold.

What we are looking for:

• Previous experience of working within an IT support environment (ideally 2 years or more) with a focus on Windows 10, O365, AD though some exposure to linux may also be helpful
• Excellent communication skills to raise tickets effectively
• Ability to troubleshoot hardware & software issues deskside & remotely
• Some exposure to networking principles, firewalls & Microsoft exchange would be desirable

What’s in it for you?

This role offers a generous salary, strong pension contributions, hybrid working, training & development programmes & a fantastic unique work environment that is a perk in itself.

If you are interested in hearing more about this position and feel you have the relevant skills, please call us or apply online. Whilst we’d love to get back to every applicant, it is not always possible. If you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

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